Privacy Policy

Who we are

Big Marketing Works is a Google visibility practice providing Google Business Profile, Google Maps, local search, GEO, AEO and AI visibility services to businesses in India. Throughout this policy, "we", "us" and "our" refer to Big Marketing Works.

We are an independent service provider. We are not affiliated with, endorsed by or certified by Google LLC or OpenAI.

Information we collect

We only collect information you choose to give us, plus basic technical information that is generated automatically when any website is visited.

• Information you submit through the enquiry form: your name, business name, phone number, city, and optionally your website and Google Business Profile link, together with the service you selected.
• Information you send us directly over WhatsApp or by phone, including anything you choose to share about your business during that conversation.
• Standard technical information such as approximate location, device type, browser and the pages visited, collected in aggregate to understand how the website is used.

Why we collect it

The enquiry details exist for one purpose: so we can review your Google Business Profile and local visibility, and reply to you with a useful assessment.

• To respond to your enquiry and prepare your visibility assessment.
• To deliver services you engage us for, and to communicate with you about that work.
• To keep our own records of enquiries and the work we have carried out.
• To understand in aggregate how this website is used so we can improve it.

What we do not do

• We do not sell your information to anybody.
• We do not share your details with third parties for their own marketing.
• We do not add you to bulk marketing lists because you sent an enquiry.
• We do not ask for passwords. Where account access is needed, we work through the standard Google Business Profile manager access model, and you keep ownership of your profile.

How long we keep it

Enquiry details are kept for as long as they are useful for the conversation they relate to, and for our own business records afterwards. If you ask us to delete your enquiry details, we will do so unless we are required to keep them for legal or accounting reasons.

Storage and security

Enquiries submitted through this website are stored in a secured database connected to this site. Conversations over WhatsApp are held within WhatsApp itself and are subject to its own terms and privacy practices.

We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we ask that you do not send sensitive financial details, passwords or identity documents through the enquiry form.

Third-party services

This website may rely on third-party infrastructure for hosting, content delivery and basic analytics. Those providers process technical information on our behalf in order to serve and measure the website.

When we deliver services, we work inside platforms owned by other companies, including Google Business Profile. Your use of those platforms is governed by their own terms and privacy policies, not ours.

Your choices

• You can ask us what information we hold about you.
• You can ask us to correct information that is wrong.
• You can ask us to delete your enquiry details.
• You can ask us to stop contacting you at any time, and we will stop.

Changes to this policy

If this policy changes, the updated version will be published on this page with a new last-updated date. We suggest checking back if you want to stay informed about how we handle information.